Data deletion

Last updated: October 2026

If you wrote to us through WhatsApp, Instagram or Facebook Messenger, your name, your messenger ID and the text of your messages are stored in our CRM so that a manager can reply to you. You can ask us to delete this data at any time.

How to request deletion

Email info@ihona.tj with the subject "Data deletion". Tell us the messenger (WhatsApp, Instagram or Messenger) and how we can find you: profile name, phone number or username.

What will be deleted

Your client profile, the link to your messenger account, the conversation history and the requests created from it. Data we are legally required to keep, for example for signed contracts, stays only as far as the law requires.

Timing

We will confirm receipt and delete the data within 30 days. We may ask you to confirm that the request really comes from you.

Deleting through Facebook

You can also remove the app in your Facebook settings (Settings → Security and login → Apps and websites) and email us at info@ihona.tj so that we delete the related data.

This is a short, plain-language description of our practices, not a legal document.